Our AI platform validates, structures and routes every hospital claim automatically, reducing errors, speeding up payouts and improving patient outcomes.

Faster Discharges.
Cleaner Claims.
Fewer Rejections.

Faster Discharges.
Cleaner Claims.
Fewer Rejections.

Our AI platform validates, structures and routes every hospital claim automatically, reducing errors, speeding up payouts and improving patient outcomes.

Seamless Hospital Workflows

Seamless Hospital Workflows

CareNav automatically structures + directs each claim to the right insurer/TPA and tracks it from discharge to payment

Faster, Cleaner Claim Submission

Faster, Cleaner Claim Submission

AI checks and formats documents automatically, helping hospitals submit insurer ready packages with fewer queries

Unified, Real-Time Dashboards

Unified, Real-Time Dashboards

One dashboard for hospital billing teams to track claims, queries, approvals and payments in real time

NHCX-Ready Data Standardization

NHCX-Ready Data Standardization

Converts claims into FHIR-compliant formats, preparing hospitals for NHCX and Bima Sugam without additional integration work

Better Patient Experience

Better Patient Experience

WhatsApp reminders for submissions, meds and follow-ups → smoother recovery and quicker claim closure

The CareNav Claim Journey

The CareNav Claim Journey

The CareNav Claim Journey

Behind every hospital claim is a complex paper trail of bills, reports and approvals. CareNav simplifies this process for billing and PCS teams helping turn manual paperwork into structured, submission-ready digital claims.

30-40%

30-40%

Less Manual Review Load

Less Manual Review Load

₹50K-1L

₹50K-1L

₹50K–1L

Operational Savings per 100 Claims
(From reduced rework and fewer queries)

20-30%

20-30%

Faster Claim Closure

Who We Help

Who We Help

Who We Help

We make health insurance claims faster and simpler for everyone. Using AI and advanced OCR, CareNav validates, structures and routes claim documents while guiding hospitals, insurers and patients through the process.

For Patients

💬 Upload claim documents easily through WhatsApp ✨ AI checks for missing or incorrect info instantly ⏱️ Ensures claims are complete the first time helping avoid delays 💊 Sends reminders for medicines, follow-ups and claim deadlines 😊 Helps patients recover better while keeping track of their claims

For Insurers & TPAs

✨ Advanced AI and OCR scan and structure documents automatically ⚠️ Flags missing info, errors or risky claims before review 🧠 Fraud models detect low-justification or duplicate claims early 📊 Dashboards show ready-to-process cases, cutting manual work ⚡ Faster payouts, fewer rejections and reduced fraud costs

For Hospitals

🏥 Hospitals upload discharge documents once 💬 Patients add missing docs via WhatsApp, avoiding paper collection ✨ CareNav links and validates all uploads automatically 📦 AI builds insurer-ready claim packages and routes them to the right TPA/insurer ⚠️ Flags missing or inconsistent data early 🔗 All claim data is standardized into FHIR-compliant formats, ready for NHCX and Bima Sugam 📊 One dashboard to track all claims, queries and payments

For Patients

💬 Upload claim documents easily through WhatsApp ✨ AI checks for missing or incorrect info instantly ⏱️ Ensures claims are complete the first time helping avoid delays 💊 Sends reminders for medicines, follow-ups and claim deadlines 😊 Helps patients recover better while keeping track of their claims

For Insurers & TPAs

✨ Advanced AI and OCR scan and structure documents automatically ⚠️ Flags missing info, errors or risky claims before review 🧠 Fraud models detect low-justification or duplicate claims early 📊 Dashboards show ready-to-process cases, cutting manual work ⚡ Faster payouts, fewer rejections and reduced fraud costs

For Hospitals

🏥 Hospitals upload discharge documents once 💬 Patients add missing docs via WhatsApp, avoiding paper collection ✨ CareNav links and validates all uploads automatically 📦 AI builds insurer-ready claim packages and routes them to the right TPA/insurer ⚠️ Flags missing or inconsistent data early 🔗 All claim data is standardized into FHIR-compliant formats, ready for NHCX and Bima Sugam 📊 One dashboard to track all claims, queries and payments

For Patients

💬 Upload claim documents easily through WhatsApp ✨ AI checks for missing or incorrect info instantly ⏱️ Ensures claims are complete the first time helping avoid delays 💊 Sends reminders for medicines, follow-ups and claim deadlines 😊 Helps patients recover better while keeping track of their claims

For Insurers & TPAs

✨ Advanced AI and OCR scan and structure documents automatically ⚠️ Flags missing info, errors or risky claims before review 🧠 Fraud models detect low-justification or duplicate claims early 📊 Dashboards show ready-to-process cases, cutting manual work ⚡ Faster payouts, fewer rejections and reduced fraud costs

For Hospitals

🏥 Hospitals upload discharge documents once 💬 Patients add missing docs via WhatsApp, avoiding paper collection ✨ CareNav links and validates all uploads automatically 📦 AI builds insurer-ready claim packages and routes them to the right TPA/insurer ⚠️ Flags missing or inconsistent data early 🔗 All claim data is standardized into FHIR-compliant formats, ready for NHCX and Bima Sugam 📊 One dashboard to track all claims, queries and payments

Supported By:

Supported By:

Frequently Asked Questions

Got a question? We're ready to answer! If you don't see your question listed here, please book an appointment.

Is patient and hospital data secure on CareNav?

How does CareNav help hospitals and patients reduce claim rejections?

Can CareNav work with any hospital?

Is CareNav compatible with NHCX and Bima Sugam?

Does CareNav support both cashless and reimbursement claims?

Frequently Asked Questions

Got a question? We're ready to answer! If you don't see your question listed here, please book an appointment.

Is patient and hospital data secure on CareNav?

How does CareNav help hospitals and patients reduce claim rejections?

Can CareNav work with any hospital?

Is CareNav compatible with NHCX and Bima Sugam?

Does CareNav support both cashless and reimbursement claims?

Frequently Asked Questions

Got a question? We're ready to answer! If you don't see your question listed here, please book an appointment.

Is patient and hospital data secure on CareNav?

How does CareNav help hospitals and patients reduce claim rejections?

Can CareNav work with any hospital?

Is CareNav compatible with NHCX and Bima Sugam?

Does CareNav support both cashless and reimbursement claims?

Frequently Asked Questions

Got a question? We're ready to answer! If you don't see your question listed here, please book an appointment.

Is patient and hospital data secure on CareNav?

How does CareNav help hospitals and patients reduce claim rejections?

Can CareNav work with any hospital?

Is CareNav compatible with NHCX and Bima Sugam?

Does CareNav support both cashless and reimbursement claims?

© 2025 CareNav

All rights reserved.

© 2025 CareNav

All rights reserved.

© 2025 CareNav

All rights reserved.